top of page
Warranty on Products
Are you worried about unexpected costs if your hearing aids need repairs?
When you invest in hearing aids, you deserve peace of mind. At Great Waterway Hearing, we offer comprehensive warranty coverage on our products to ensure you’re protected against unexpected issues.
What’s Covered Under Our Warranty?
Repairs for manufacturing defects.
Replacement of faulty components.
Labor costs for eligible repairs.
How to Access Warranty Services:
If your hearing aids require service, simply contact our team. We’ll guide you through the process and ensure your device is repaired or replaced promptly. Typically In office repairs can be completed same or next day with an appointment. Factory repairs out of office typically take 1-2 weeks, or 5-10 Business days. We offer a 72 Hour rush service on Factory repairs.
FAQs About Maintenance and Repairs:
-
How much does a hearing test or assessment cost?Our in-office Hearing Tests and Hearing aid Assessments are Free. We need to know your Hearing loss results before we can make recommendations. Fees may apply to in-home hearing assessments and industrial or employment related testing and completion of the necessary documents.
-
What if I have hearing loss?We’ll guide you through the next steps, including hearing aid options or further medical evaluation if needed.
-
How often should I get a hearing test?Adults should have their hearing tested every 1-3 years, especially if they notice changes in their hearing.
Request an Appointment
Have any questions about our services or would like to book an appointment?
​
Call one of our Clinic locations or email us below.
Brockville 613-704-2532
Morrisburg 613-209-0187
Smiths Falls 613-718-0708
appointment
bottom of page